Lake Cruises - TSS Earnslaw Steamship Queenstown
Queenstown Lake Cruise on the Earnslaw
All prices shown in NZD$.
Genuine Customer Reviews powered by 
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Especially of interest to the engineers in our family due to old working steam engine.
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Always efficient and fast, I had booked something available online but had just been taken got a phone call immediately to help fix the problem
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Easy to use and book. I would use them again.
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Really nice trip around the lake with the spectacular scenery of the snow covered mountains all around you. You have options to get off the boat at Walter Peak but we didn't do this. The ship itself is very historic and you can see the steam engines working. Well recommended.
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Very good communication, highly recommended.
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The whole experience was awesome, definitely recommend.
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great
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lovely ride, lots of great landscapes!!! Totally recommend
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Pleasant boat ride, enjoyed seeing the coal stoked. Great having the live entertainment.
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Friendly and easy to talk to, informative. When we couldn’t do our original plan they rang quickly to organise something else and were very helpful.
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A really lovely day with the family, the boat is gorgeous and the trip to the Farm was very well run, friendly and wholesome fun. Scones were amazing too!
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Friendly and easy to talk to, informative. When we couldn’t do our original plan they rang quickly to organise something else and were very helpful.
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A really lovely day with the family, the boat is gorgeous and the trip to the Farm was very well run, friendly and wholesome fun. Scones were amazing too!
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They immediately called to help us reschedule a time slot that was unavailable. Great communication and personable service.
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This was a great cruise! At first we were disappointed to have to move our cruise to the later time, but it turned out perfect as the ship was much less crowded yet still had all of the amenities open and available. We were rewarded with a beautiful sunset cruise that went on to a perfectly star-lit night. A great experience!
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Excellent service! Helpful and informative staff.
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Website very easy to use..
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It was well manages, interesting and enjoyable
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It was great wr loved it.
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Great service, made our trip enjoyable and the good weather helped.
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Value for money. Staff were very helpful.
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Easy online booking & service. Staff were friendly & helpful both on & off the boat. Be sure to be at the front of the queue for good window seat.
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Good value for your money
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Was a very good experience, it was cool to see that walter peak looks pretty much the same since like 10 years ago.
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Got a gift voucher and it was simple and easy to use.
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Excellent manners and very helpful staff
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Had very good time with friendly service
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Awesome communication and lovely staff! will definitely use again when I need to!
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Earnslaw was amazing and a great experience and a good time to catch up with family. Definitely worth it
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Very cool cruise on the lake on TSS Earnslaw. Great service and great crew - very and polite all round. Will be back soon.
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Great all round service and cruise
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Everyone from Kit who organiseď our three tickets on the phone, fo the lass who we checked in with in the kn-shore office, fo the crew. All perfect.
I do think that the office should have a second person behind the counter, so that there are not long lines.
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Smoothly done. Kit is an asset to the company. Felt sorry for the girl in the office. It was crazy
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The fact that they were very patience with our request during our Auckland Lockdown, the service was excellent.
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The service was above and beyond for first timers like us, we will definately do it again.
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are happy to hear that you had an amazing time here in Queenstown. We hope to see you here in Queenstown again soon. All the best!
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would use again
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great authenic experience
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are happy to hear that you had an amazing time in Queenstown & we hope to see you here soon again. All the best!
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Efficient, great communication and good deals.
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Lovely vessel. Service was rather robotic. The captain sounded bored and monotone. We only did the cruise as the farm tour wasn’t suited to my older children. Still a beautiful cruise on a historic steamer.
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had a great time in Queenstown & we hope to see you here soon again. All the best!
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Very enjoyable and night tea was amazing
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Very enjoyable and high tea was amazing
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in Queenstown! All the best & stay safe!
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Fantastic service. A wonderful trip. Highly recommend.
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Fantastic value for money. Wonderful trip. Awesome service & amazing afternoon tea! Loved every second.
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in Queenstown! All the best & stay safe!
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Ticket had all the information I needed. Trip was as described and the high tea was a real treat!
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Lovely trip! Beautiful cruise and a wonderful high tea - more than plenty for two! Enjoyed the sheep dog demonstration and farm animals. Plenty of toilets!
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in Queenstown! All the best & stay safe!
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Amazing experience ...I would recommend this for anyone and everyone . If you only get to do one thing then do this cruise its well worth the money and the afternoon tea is a delight the animals and the boat itself is nothing I have ever experienced before
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Amazing experience
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in New Zealand! All the best & stay safe!
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Booked a trip with specific time. Arrived prior to check in but was told we were on a later time. Luckily tour operator was able to correct to the original booking.
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Very enjoyable trip with a great farm show and wonderful staff
Reply from ENZ Experiences Ltd
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your experience. We apologise for the mix-up with the timing. We hope you had an amazing time in New Zealand!
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It was very easy to book and everything was accurately completed.
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The ship was amazing and luckily the weather could not have been better. The staff we friendly and helpful. It was a very enjoyable way to see this magnificent area. We included the farm tour and enjoyed it tremendously. We would highly recommend this tour.
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After paying for our booking we discovered that children under 5 yrs old were free but we had paid $35 for 2 children when one boy was only 4 years old
When we collected the tickets the office advised that we needed to contact your organisation for a refund.
Can you please action this refund to the credit card used for the payment.
If any further details required please contact me on mobile 0-274 906986.
Thanks,
Wayne
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easy purchase and efficient service
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I'm very thankful to your team, fast response of my ticket purchased. Really enjoy the farm tour!
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Loved the Earnslaw boat trip. She is a lovely old steamer & I was very lucky with the weather.
The Skyline gave fantastic views of the town, lake & surrounding mountains from the viewing gallery & the buffet dinner was wonderful.
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Lovely lake cruise on a lovely old steamer on a perfect day
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A pleasant experience from start to finish and a good way to explore on our last day in Queenstown.
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No hassle. Friendly staff.
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The steamship cruise was excellent. But the farm tour was not as extensive as expected.
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So easy to use & to deal with & with definitely use again
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Nice gentle trip & helped us relax & see the awesome lake & views of Queenstown from a totally different view
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Great service quick response to e mails
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Good service.
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We enjoyed the cruise and the farm tour.
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The response was 10 out of 10. I was successfully able to propose to my new fiancee thanks you guys
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It was beautiful and I proposed to my new fiancée so thank you from the bottom of my heart
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EXCELLENT CUSTOMER SERVICE
KNEW THEIR SERVICES
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BEAUTIFUL STEAMSHIP LOVELY CRUISE WELL ORGANISED
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Booked online. Very smooth transaction
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Had a wonderful time
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All the bookings I made were fantastic.
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Was a great trip - farm tour was good.
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Excellent service
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Great trip really exciting
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very friendly staff. I felt very proud as a kiwi to know that our overseas visitors have such an amazing range of experiences to try with a fantastic company. Well done guys
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magic boat with magic scenery
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good friendly staff and well organised, will certainly use again.
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very good trip, well organised and well maintained equipment.
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Good trip, all went smoothly
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Nothing to fault. Friendly staff, All good
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Great customer service. Had to change dates and was done without a problem.
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Great way to relax and enjoy a nice meal with a scenic view over the lake.
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the young man we spoke to on line here before we left was so helpfull he set up our week in queenstown, spaced our tours so we could fit it all in, had the best time.
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this is a must do, great
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Excellent service.
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Amazing!! Food was outstanding at the farm.
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Very efficient follow up with e-mails after booking. Would use again.
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We thoroughly enjoyed the whole experience
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absolutely wonderful
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Just amazing A wonderful experience
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Fast, capable responses.
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Very touristy--but I am a tourist! Fun, scenic and good value, although the steam-table food was mediocre. Service by all those young people was outstanding.
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Every thing planed went smoothly
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Was a really good trip and good food
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abc.
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abc.
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Easy booking and good service
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it was a glorious day we would have enjoyed no matter what the weather
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we were exceptionally lucky in having a beautiful day but I think we would have enjoyed the day anyway
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A very efficient organisation.
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Fantastic cruise. The tour of the High Country Farm was outstanding, accompanied by a very impressive lunch.
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We enjoyed it. We are NZers, and found it very touristy, but felt proud of the experience being offered to tourists. Recommend it for all city dwellers who are interested in NZ farming . The farm tour was informative and accurate (we are farmers so we know!) and congratulate Gordon on an excellent commentary and demonstration.
Very impressed with the Earnslaw upgrade; what a marvellous vessel.
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No`complaints
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No complaints
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Great Service
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Great evening trip
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great website for finding everything in one place
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Reply from Customer
great one stop shop
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Excellent to deal with
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Great tripas it was as advertised
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Belinda took her time to help arrange and re-arrange all my activities for the day and it was very much appreciated. Great service.
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great cruise. ship was still in amazing conditions and the views of the lake were spectacular. the farm/estate were gorgeous as well. i also did horse riding on the farm and it was heaps fun. would've liked for it to be longer and for the instructor to take greater care for the novice riders so the more experienced ones can do more on the trek (trotting, riding at a faster pace etc).
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The service I was given was very satisfactory and I was impressed with the efficiency of the staff
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We had a wonderful time on this trip. The journey on the lake cruise aboard the TSS Earnslaw Steamship was most enjoyable and The Homestead was such a beautiful location. We thoroughly enjoyed the BBQ lunch, very good value for money, and the views while eating this on the terrace were amazing. We also enjoyed the demonstrations with the sheep etc.
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excellent
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Very good. Prompt response and helpful when I phoned in when concerned about the weather forecast.
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Was fantastic will highly recommend
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Fantastic our group found it very enjoyable
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We are really enjoy it. Good prices
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We really enjoy it.
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Great!
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Great!
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Very efficient
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Great trip albeit for the short time.
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Great service.
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Fantastic experience and great dining. We especially appreciated the gluten free friendly meal at the station.
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Prompt confirmation and easy to use.
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Awesome cruise, thanks.
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People are very nice, friendly and helpful.
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The trip was very nice and we were lucky that the weather was great. Animal farm : It would be better to have more animals and perhaps, a bit of cleaning, washing and shedding sheep and also the bull were so stinky. Feeding animal was great and we liked hand wash stations after the feeding. Nice afternoon tea to warm body up. Cheers
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Process was smooth and easy
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ENZ Experiences Ltd Review
Experience the majestic sites of Queenstown by looking back at the land from the comforts of the iconic Earnslaw. I highly recommend combining your cruise with a visit to Walter Peak Station, one of the magnificent high country stations in the region. A great way to make the most of the picturesque setting Queenstown has to offer. The "Lady of the Lake" will be enjoyed by all ages.
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Latest Questions about Lake Cruises - TSS Earnslaw Steamship (Queenstown)
When does the TSS Earnslaw Steamship go on its annual maintenance period in Queenstown?
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The TSS Earnslaw Steamship in Queenstown usually goes on its annual survey in May and June each year. During this time a motorised vessel will operate as a substitute.
Does the TSS Earnlaw Steamship cruise only include time at Walter Peak Farm Station?
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For the TSS Earnslaw Steamship cruise only option, you do not disembark at Walter Peak and must stay on board the vessel. However, you can add on the Walter Peak Farm Tour or the BBQ Dining option, which allows you to explore Walter Peak Farm.
Can you advise what the cancellation policy for TSS Eaenslaw Lake Cruise is please?
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The cancellation policy for the TSS Earnslaw Lake Cruise is 72hours prior to departure time!
Does the TSS Earnslaw and Walter Peak dinner operate during the month of October?
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Yes, the TSS Earnslaw Steamship lake cruise, Walter Peak BBQ Lunch & Lake Cruise and Walter Peak Evening Dining & Lake Cruise operate in October.
Is there access for a double pram on the TSS Earnslaw Steamship and the Walter Peak farm tour from Queenstown?
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There is a ramp on and off the TSS Earnslaw Cruise at Queenstown & Walter Peak, which allows access for prams. At Walter Peak Farm, the tour location is very open, so you will be able to take the pram around the farm with you.
Is there a SuperGold discount price for the earnslaw cruise?
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Thank you so much for your enquiry. Yes, we can offer you a SuperGold card discount for the TSS Earnslaw Cruise here in Queenstown.
Is it possible to book the TSS Earnslaw Steamship dinner cruise on Christmas Day?
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Yes, the TSS Earnslaw Steamship and Walter Peak Dining operates on Christmas Day. This option often books out in advance, so we recommend booking early to avoid disappointment!
Is there horse trekking at Walter peak
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Yes, we have Horse Riding available at Walter Peak. You can book this experience under Horse Riding - Walter Peak on our website.
Can we book a cruise without having to get off at Walter Peak station?
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Yes, you can book the Earnslaw for a cruise only
hi there, everybody here saying how high tea was nice. But I didnt see it being included in the description of this cruise? can you explain a bit more. thanks.
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Hi Gulina, Thank you for your comment. The high tea was a new product that the operator launched for a limited period of time, as the Walter Peak BBQ lunch and evening dinner is now back in operation!
will the earnslaw be doing a xmas day lunch or dinner and if so menu and prices please
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Hi Susie! Many thanks for your question. Yes, the TSS Earnslaw and Walter Peak are open on Christmas Day! They are running a one-time slot which is a lunch the boat departs at 12.00 PM and returns at 3.45 PM. It is a BBQ lunch buffet style with lots of Christmas foods to choose from and with lots of Christmas decorations! 😊 They are running this tour for adults for $179 NZD per person, for children $89 NZD per person, and Infants up to 4yrs old go free.
How long is the TSS Earnslaw Steamship?
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The cruise on the TSS Earnslaw is 90 minutes return and you will have 1 hour at Walter Peak High Country Station to explore the farm & gardens.
Hello - I was wondering if there is also a NYE cruise. I have read about it but can't find any recent information. Thank you!
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Yes there is a late cruise on New Year's eve on the Earnslaw in Queenstown. It departs at 10.30pm and costs $79 per person. You get bubbles (sparkling wine) on arrival and there is live music and finger food. You can also buy drinks on board. It returns to Queenstown bay just before midnight in time for the fireworks and you are allowed to stay on board the boat to watch (best seat in the house!). There are limited seats available so if you would like to book you need to do this well in advance. If you are interested we can email a secure payment link.
Hi, is there access and facilities for a wheelchair?
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Hi Tim. There is wheel chair access to board the Earnslaw steamship in Queenstown as a ramp is used by all customers getting on and off the boat. You would however have to stay on the one level once on board the boat as there are stairs to get up and down the 3 different levels. There are not any wheel chair friendly toilets on board the boat unfortunately however there is a public toilet near Steamer Wharf where the boat departs from in Queenstown that is wheel chair accessible.
Thank you so much for your enquiry. Yes, there is an access ramp for wheelchairs on the TSS Earnslaw to get off at Walter Peak High Country Station.
I am interested in booking for the cruise and dinner for New Years Eve (31st Dec). What is the cost for 2 pax?
Thanks,
Angela
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Hi Angela. The cost for the evening dining at Walter Peak and the Earnslaw cruise from Queenstown on New Years eve is the same price as it is during the year. The price is currently $118 for adults and the boat departs Queenstown wharf at 6pm and returns just before 10pm. This does get booked up in advance so I recommend booking sooner rather than later. There is currently space on the evening dining for you at this stage.
Can i bring a 6 month old infant on the cruise and farm tour?
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Hi Georgina
Yes, you can bring your 6 month old with you on the Earnslaw Steamship cruise and farm tour. There is no charge for children 4 years and under.
Is there a bar on board?
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Hi Scandal, yes the Earnslaw Steamship does have a fully licensed bar on board, they also serve tea and coffee and some snacks. You may also be interested in their BBQ lunch or evening dining packages. Both of these options and a few more can be found under the "About" section.
Does the costs for the steamship include return fares?
So for example, if I decide to take the cruise+horse trek option, after the horse trek, would I be cruising back to the starting point?
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Hi Sal, yes the return Earnslaw fare is certainly included in the cost of the Cruise and Walter Peak Horse Trek.
Hi, Is there a Cruise option for Christmas Day 2012?
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Hi Dale, yes there certainly is. The Earnslaw operates its cruise as normal on Christmas Day. Please note though the Farm Tour & BBQ lunch option is not available.
Where is the departure point in Queenstown?
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Hi Phyllis, the Earnslaw departs from Steamer Wharf which is on Shotover St on the lake front.
Hi there, We are a party of 4 adults and we expect to be in your area on or about Thursday 20th September. We are looking to book the daytime cruise, farm and BBQ.
As we will only be in the district for a couple of days, what happens if the weather is really bad and the trip is cancelled ?
Would we get a refund ?
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Hi Jim. Yes that is correct. If the Earnslaw cruise, farm tour & bbq lunch or any other activity you book is cancelled due to bad weather or for any other reason then you can reschedule or receive a full refund from us.
Hi, do you take persons confined to a wheelchair on your TSS Earnslaw Lake Cruises?
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Hi Colin. Yes the Earnslaw Steamship in Queenstown is capable of accommodating customers in wheelchairs. There are several levels on board the boat which wont all be accessible but the main deck that is accessed by a ramp from the wharf has plenty of room.
Hi
Is the cruise and evening dinning available on the 31st May?
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Hi Cheryl the Earnslaw evening cruise and dining is not available on the 31st May due to the Earnslaw being out of action from the 20th May to the 29th June on annual survey.
Just wondering how much for my daughter for cruise only, she is 3 yrs old. thanks.
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Hi Danny, children aged 0-4 years old travel for free on the Earnslaw Steamship.
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93% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from ENZ Experiences Ltd
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time on the Earnslaw cruise! Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
Posted 03-Nov-2021