Exclusive Onsen Hot Pools Queenstown

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4.774 reviews

Highlights & inclusions

Exclusive use of cedar hot tubs
World-renowned breathtaking views over the Shotover River
Accommodates up to 4 adults
Gold Qualmark award
Lantern package (evening pools after sunset only)
Snack & beverage
From
$117.50NZD
Free cancellation up to 48 hours prior to experience
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April 2026

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2. Select participants

1 Adult
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4 Adults
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Child (5-11yrs) 9am – 4:30pm
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Highlighted reviews

4.7/5
Based on 74 reviews
Read all reviews
J

Jodie Ahchay

7 months ago

Had the most wonderful hour soak in the hot pool. Perfect weather with the roof open and gorgeous view of the Shotober River with added entertainment of the jet boat going past. Included a wine and chocolate which was a lovely touch. Staff friendly. Only issue was a gentleman who opened our door while we were in the tub....wrong room! Lucky enough were getting changed at that point or could have been more awkward. Perhaps they need a door handle sign for Occupied!

G

Grace Chua

8 months ago

Amazing time at the onsen and very close to main city centre

What you can expect

Relaxing in an Onsen Hot Pool as your cares melt away is all the more sublime when you have unmitigated views of Queenstown’s breathtaking scenery at the same time.

Soak in the stunning views and breathe in the crisp mountain air while your body is immersed in the healing waters, invigorating massage and stimulating warmth of the private pools.

All Onsen Hot Pools are situated in private bathing rooms lined with fragrant cedar, each equipped with its own changing area and shower. All rooms offer scenic views of majestic mountains.

When you’ve gotten used to your surroundings, the front wall and roof can be retracted by pressing a button, enabling you to turn your soak into a sublime al fresco experience. When night falls, the lights can be dimmed, enabling you to view a symphony of stars overhead. Should you wish to close the room again, just press the button once more. You also have the option of leaving the wall and roof in their original positions while enjoying the scenery through the gaping picture windows.

Up to four adults can be accommodated in each room. This is an ideal activity for individuals, families and couples. Bookings can be made in blocks of one hour.

Evening pools (after sunset) include a lantern package where you will be surrounded by the ethereal glow of burning lanterns as you gaze up at the night sky to see the southern constellations floating in the inky blackness above. This is a sublime experience to be shared with a very special someone.

Your 60-minute soak is accommodated by a complimentary snack and beverage, so sit back and soak in your surrounds as you relax into your mineral-infused hot tub.

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Location

What you need to know

Inclusions
  • Courtesy coach pick up from central Queenstown or self-drive (10mins from town)
  • 1-hour exclusive pool room with stunning views
  • Retractable roof
  • Changing area, shower & towel
  • Lantern package (evening pools after sunset only)
Duration
  • Allow 2 hours (includes a 1-hour private pool room & return transfers from Queenstown)
Departure Location
  • Every hour (open from 9am - 10pm)
  • Pick up is from outside The Station building on Camp street or self-drive to Arthur's Point (10 mins from town)
  • Operates daily all year
FAQs
  • Are the Onsen Hot Pools private or shared with others? The Onsen Hot Pools in Queenstown is a private experience, so each cedar hot tub is located in its own private room. When you make a booking online, you are booking for the room.
  • Are towels provided at Onsen Hot Pools? Towels are provided for you in the pool room at Onsen Hot Pools, so there's no need to bring your own! You can also read about everything you need to bring to Onsen Hot Pools in our blog post.
  • Is the price shown on the website for the Original Onsen in Queenstown? Is the price per pool or per person? The pricing on this listing is for the Original Onsen experience, which includes a retractable roof. If you would like to book 1 pool for 2x adults, you would need to select 1 unit of 2x Adults. This allows you to book one private Original Onsen pool for the two of you.
  • I would like to do a sunset session at the Onsen Hot Pools in Queenstown. Is this possible? The Exclusive Onsen Hot Pools in Queenstown is open from 9am to 10pm daily, so pools are available to book at the sunset and after dark.
  • Can I buy a gift voucher for Onsen Hot Pools in Queenstown? The Onsen Hot Pools in Queenstown are a great experience to gift to friends or family. You can purchase a gift voucher for Onsen Hot Pools by navigating to the 'Gift Voucher' tab underneath the main image on the Onsen Hot Pools page of Everything New Zealand.
  • can we have 4 adults and 1 child in one pool? Each private Onsen hot pool room has an absolute maximum capacity of 4 people, including both adults and childrenYou cannot fit 4 adults and 1 child into a single pool at Onsen Hot Pools in Queenstown; you must book two pools for a group of five.
  • Do you have any pools that would accommodate more than 4 people? Due to health and safety reasons there is a maximum limit of 4 x people per pool room at Onsen Hot Pools in Queenstown.
  • We are planning a trip end of July What would be the best time to see the sunset but also won't be dark? The sun will set in Queenstown at about 5.30pm in late July. So igf you want to book an Onsen pool time where you get some light and also the sunset then you should book the 5pm time.
Additional Information
  • Queenstown's only public hot pools
  • Eight private pool rooms with shower & changing area
  • Rooms feature retracting roof for indoor/outdoor experience
  • Free hourly shuttle-bus from central Queenstown
  • Open 7 days a week, 11 hours a day, from 11 am to 10 pm
  • Private, peaceful, natural surroundings
  • Amazing views – regardless of indoor/outdoor choice
  • Up to 4 adults can fit comfortably in each spa, ideal for individuals, couples or families
  • Child rates apply 5-11yrs (must be accompanied by an adult)
  • Children under 5 years of age are not permitted in the pools at any time. Kids aged 5-11 are not permitted in the pools after 5 pm
  • Pools continually refreshed with clean pure alpine water
  • Swimwear is compulsory
  • Pools after sunset include a lantern package
  • When claiming a Gift Voucher we recommend booking 6 weeks in advance to avoid disappointment 
Terms And Conditions
  • If you wish to cancel a booking please provide at least 48 hours’ notice
  • Clients must arrive 15 mins. prior to their booking time.

Recent reviews

4.7/5
Based on 74 reviews
J

Jodie Ahchay

7 months ago

Had the most wonderful hour soak in the hot pool. Perfect weather with the roof open and gorgeous view of the Shotober River with added entertainment of the jet boat going past. Included a wine and chocolate which was a lovely touch. Staff friendly. Only issue was a gentleman who opened our door while we were in the tub....wrong room! Lucky enough were getting changed at that point or could have been more awkward. Perhaps they need a door handle sign for Occupied!

D

Diane Cook

8 months ago

Overpriced and they forgot to pick us up

G

Grace Chua

8 months ago

Amazing time at the onsen and very close to main city centre

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