Frequently Asked Questions

If there's a question that we haven't answered please contact us and we'll be sure to get back to you promptly with an informed response. If we don't know the answer then we'll be sure to at least make our email entertaining!

Our beautiful Country

1. How hot does it get in the Summer?

2. How safe is New Zealand?

3. What time is it in New Zealand?

4. What size is New Zealand?

5. What is the population of New Zealand?

Visiting New Zealand

6. What if i get injured while in NZ?

7. Do I need a passport or visa to enter New Zealand?

8. What type of weather can I expect?

9. How much does it cost to stay in New Zealand?

10. What about Driving in New Zealand?

11. Is there much accommodation / should I book in advance?

12. Are there any good restaurants and what type of cuisine?

13. Will my electrical appliances work?

14. Is there much nightlife?

15. Are there any banks?

16. Where are the foreign exchange offices?

17. Do shops / activities close at the weekends?

18. How much is a cup of coffee / breakfast / dinner?

19. What is the shopping like?

20. Are there any internet cafe's?

21. What is the currency?

22. Is the water safe to drink?

23. What clothes should I take?

24. What is the minimum drinking age?

25. When is the best time to visit New Zealand?

26. Is there any departure tax when leaving Queenstown?

27. When is the ski season?

28. Are there any Supermarkets?

29. Is there any public transport? Do I need to hire a car?

30. Are there many petrol stations?

31. Do the activities operate all year round?

32. How long does it take to get from the North Island to the South on the Ferry?

33. Who are the Maori's & where do they live?

34. Do any activities operate in New Zealand on Christmas Day?

35. Who are the All Blacks?

36. What is the national sport?

37. When is Rugby Season?

38. Who is the Prime Minister?

39. Will my overseas mobile phone work in New Zealand?

40. What is the Capital City of New Zealand?

41. Where are the camp grounds and holiday parks in New Zealand?


42. Why should I book before I arrive in Queenstown?

43. Once I have received my E-ticket will my trip definitely go ahead?

44. What happens if its bad weather?

45. Is there a booking fee or any hidden costs?

46. Is it cheaper if I book direct?

47. Can I change my booking?

48. Can I cancel my booking?

49. What happens if I lose my ticket?

50. How do I get a refund?


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