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Sailing - Sail NZ America's Cup Yacht Auckland

Sailing - Sail NZ America's Cup Yacht

All prices shown in NZD$.

Genuine Customer Reviews powered by Feefo

Service rating:

Althro the staff member tried her best the experience in Sales Service wasn’t the best.
I booked in good faith for an afternoon sailing online but after waiting for confirmation was told the boat was going in for maintenance. I was offered a different time/boat experience but when I asked for the 3:30 sailing I was told this sailing was in doubt. When I asked why, the information I got was that they needed a further 2 people. I said I would book and add my husband but ( due to difference in fare) on confirmation I was told that boat probably wasn’t sailing. Totally disappointed as I was so keen to go out on a beautiful day.

Product rating:

Disappointed with experience

Reviewed 15-Feb-2021

Service rating:

I had an excellent experience with Everything Travel. When I had questions about the trip prior to booking the tours both Callum and Belinda answered all my questions. It was easy to book travel and confirmations were received within 24 hours. Also, 5% discount for booking more than 1 tours with the company was a great advantage as opposed to directly booking these tours. When tours were canceled due to weather, I was provided option to reschedule or get my refund. In fact, on one occasion when I was unable to reach the tour operator to check if the activity was going to occur, Callum stepped in and helped out with the canceling the booking and processing the refund. All in all, great experience and great service.

Product rating:

Tour was canceled due to weather.

Reviewed 04-Dec-2015

Service rating:

Service was ok. Perhaps it is easier for first timer like us if the direction of kiosk given as simply opposite maritime museum rather than along snap dragon restaurant

Product rating:

It was our first experience. We have a slightly higher expectations than a "cruising" sailing experience.

Reviewed 07-Jun-2014

Latest Questions about Sailing - Sail NZ America's Cup Yacht (Auckland)

What is the accessibility like to get 9nto the boat

0 comments - Post a Comment

Is there a toilet available on the 2hr sail
at 68 years of age being active I would just like to site back and enjoy a sail, thank you.

Comments

Hi Philip, thank you for your enquiry. There is a loo on board the America's Cup Sailing Experience however it's not regularly used and instead is there for emergencies if needed. 

Comment by: Everything Travel Group (Belinda) on 12th Jan 16 at 15:59

1 comment - Post a Comment

94%
rating

94% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.

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