Skyline Rotorua Rotorua

Reviews (4)

All prices shown in NZD$.

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Service rating:

Really easy to book through and the support was excellent.

Product rating:

Kids loved the luge and the gondola ride to the top.

Reviewed 03-May-2022

Service rating:

Online help was excellent. I could not make a booking and the online help person quickly organised a booking at the time I wanted it.
When we got to Skyline Rotorua , people paid at the express lane and we had to wait in line for I don't know how long. We eventually went to the slow lanes where you are supposed to buy tickets and still waited about 5-10 minutes while the guy tried to print out our passes. Couldn't understand what the point was of buying and paying online if we still had to stand in the queue for 20 minutes?

Product rating:

We thoroughly enjoyed the buffet. The food was amazing and I would give the food a 5. The service was also very good, the waiting staff were friendly and very helpful with food and drinks and clearing the tables between servings.
Our only complaint was that the restaurant was very hot and this made our experience a bit uncomfortable. My husband had to go stand outside to cool off at times as it was just to hot inside. We asked for the fan that pointed towards our table be switched on, but the fan that was about 6 meters away from our table and pointed in the opposite direction was switched on!! We again asked why our fan was not switched on to which the lady said she didn't know where to switch it on as she was new!! We decided not to make a fuss and just to enjoy the night as the waiter was actually such a lovely and friendly young lady who sincerely apologised.
Considering the price you pay to eat there, I do think the restaurant should invest in aircons.

Reviewed 15-Dec-2019

Reply from Everything Travel Group

Thank you for your feedback, we really appreciate you taking the time to tell us about your experience. I am sorry to hear that you had to wait so long in the queue. The reason why we recommend to pre-book is to secure the booking and avoid disappointment regarding availability. I am glad you enjoyed the food and I hope you had an amazing time in New Zealand!

Posted 31-Dec-2019

Service rating:

my parents gave us vouchers to use when in new zealand and the site was really easy to use so we booked several other activities using our card. The next day we got a conformation for all our activities but the one I had booked with the box her had been discounted so I was left with money on the voucher! but overall very good company

Product rating:

excellent - luge rides were so much fun and dinner was amazing

Reviewed 10-Jan-2016

Service rating:

Great easy to use website and lots of options

Product rating:

Reviewed 09-Oct-2013

Latest Questions about Skyline Rotorua (Rotorua)

Hi is there a weight limit to the Rotorua Gondola

Comments

There is no limit on the gondola at Skyline Rotorua. There is just a limit of 8 people per cabin

Comment by: Everything NZ (Kiani) on 23rd Mar 24 at 11:49

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Hi, the Rotorua gondola and luge says stay as long as you want. Curious about the luge- is it 1 ride per person or multiple rides?

Comments

This Skyline Rotorua package includes 5 luge rides per person. You can ride the luge 5 times, but you can stay on the site as long as you like and access some of the other activities that they have available up there - or just enjoy the views from the cafe.

Comment by: Everything New Zealand on 7th Feb 24 at 16:28

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Can you please clarify if the Rotorua gondola and dinner comes with luge?
In description it reads as yes, but when I go to book it is called dinner and gondola, whereas the lunch option states luge and lunch.

Comments

No, the Skyline Gondola & Dinner doesn't come with luge rides but you can add this on the day if you wish.

Comment by: ETG on 27th May 22 at 17:08

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Hi is it possible to drive to your restaurant, or can a wheelchair be used on the gondola

Comments

You will need take the Skyline gondola up to the restaurant but not to worry as the gondola and restaurant are both wheelchair friendly.

Comment by: Everything Travel Group (Belinda) on 28th Jan 14 at 17:54

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