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Milford Flight & Cruise - MSSF Queenstown

Q&As

Latest Questions about Milford Flight & Cruise - MSSF (Queenstown)

What is the weight restriction for an adult to do the Milford Sound Flight and Cruise from Queenstown?

Comments

There are no weight restrictions for the Milford Sound Fly Cruise Fly experience. You just need to be able to fit into the seat and have the belt secured around your waist.

Comment by: Everything New Zealand on 21st Jul 23 at 11:50

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Are we able to do the Queenstown to Milford Sound flight and cruise trip with a 5 month old baby who would sit on my lap?

Comments

On the Milford Flight & Cruise from Queenstown, infants who are age 0-2yrs are free of charge on the flight if they are less than 11kgs. However, if the infant weighs over 11kgs the standard child rate will apply.

Comment by: Everything New Zealand (Matt) on 25th Dec 22 at 09:00

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Is it better to take an early morning scenic flight to Milford Sound, or later in the day?

Comments

We usually recommend choosing an early morning flight option, as sometimes the wind can pick up later in the day. However, there is no advantage or disadvantage to which time you pick, the views and experience are exactly the same. If you are thinking of booking the Milford Sound Flight & Cruise from Queenstown, it's best to book for your first available date in Queenstown to allow flexibility with the weather. 

Comment by: Everything New Zealand on 27th Feb 22 at 16:29

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Should I book the Milford Sound flight and cruise from Queenstown in advance?

Comments

The Milford Sound Flight and Cruise is one of the most popular things to do in Queenstown and can sell out. We highly recommend booking in advance to avoid disappointment.

Comment by: Everything New Zealand on 18th Jun 21 at 10:23

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On the Milford Sound Flight and Cruise, do you fly a different route on the return flight to Queenstown?

Comments

Yes, on the Milford Sound Fly Cruise Fly from Queenstown, the pilot will fly two different routes there and back for even more amazing views of the Southern Alps.

Comment by: Everything New Zealand on 1st Jun 23 at 14:36

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How do I add a two year old to my booking for the Milford Flight and Cruise from Queenstown?

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When booking the Milford Sound Fly Cruise Fly from Queenstown, please add in the additional notes that you will be travelling with an infant and include their name and weight.

Comment by: Everything New Zealand (Kate) on 15th May 23 at 12:50

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Our child is currently 18months, is he able to sit on our lap as per regular airline? Does this mean he's free of charge on the Milford Sound Flight & Cruise from Queenstown?

Comments

On the Milford Sound Flight & Cruise from Queenstown, infants are free of charge as long as they are under 11kg and small enough to sit on your lap. If they are over this weight limit, the child rate will apply.

Comment by: Everything New Zealand on 25th Apr 23 at 12:21

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Can you purchase lunch and wine on the cruise portion of the Milford Flight & Cruise from Queenstown?

Comments

Complimentary tea and coffee is included on this small group vessel, however there is not a licensed bar and cafe available on board the cruise. You are welcome to bring your own picnic lunch, of if you would prefer to purchase food and drink on the day, check out this alternative Milford Sound Flight and Cruise package on a different vessel.

Comment by: Everything New Zealand on 21st Jul 23 at 17:33

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Instead of flying both ways, can I coach into Milford Sound from Queenstown and fly out, weather permitting?

Comments

Yes, it is certainly possible to do a Milford Sound Coach Cruise and Fly from Queenstown. This package offers the best of both worlds, including a beautiful drive through Fiordland National Park with sightseeing stops, a Milford Sound cruise and a scenic flight from Milford Sound back to Queenstown. 

Comment by: Everything New Zealand on 21st Jul 23 at 17:37

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If the Milford Sound Flight and Cruise from Queenstown is cancelled due to weather, will I get a refund?

Comments

If your Milford Sound Flight & Cruise from Queenstown is cancelled due to bad weather, you will have the choice to either reschedule or receive a full refund.

Comment by: Everything New Zealand on 29th May 21 at 13:54

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Hi, just enquiring if our trip is cancelled due to a Covid lockdown are we entitled to a refund please. Thank you

Comments

Hi there, thank you for your question about the Milford Flight and Cruise. If you purchase the change and cancellation policy with your activity then you will be eligible for a refund.

Comment by: ETG on 21st Apr 21 at 09:51

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Hi there, our flight would be arriving at 10:30 am on Saturday and we have the MSSF activity booked in for 12:30 pm. I was wondering if we are able to store our 2 small bags at your office for those 2 hours before the flight to Milford?

Comments

Thank you for your question. Yes, you can store your luggage at Milford Sound Scenic Flights Office whilst you are on your fly-cruise fly to Milford Sound.

Comment by: ETG on 25th Feb 21 at 12:53

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Is there a weight restriction?

Comments

Hi Becky, Thank you for your question. There is no weight restriction per se, however, they do need to know your weight as it is important for your safety and weight-balancing the planes. They will also weigh you at check-in to ensure accurate figures.

Comment by: ETG on 9th Jan 21 at 13:22

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Hi,

Can I please fly to Milford and do the day cruise and then get the return flight the next day? I am hoping to also do the Milford overnight stay

Comments

Yes, we can certainly arrange a flight to Milford Sound for you with a return flight the next day so that you can do the Milford Sound Overnight Cruise. Rates depend on your preferred booking date.

Comment by: Everything New Zealand on 7th Dec 20 at 11:32

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We are only in Queenstown for 4 nights at the end July. Is the weather usually suitable at this time of year or is it a bad time to do a MSSF trip?
What happens if weather no good?

Comments

It may be colder but we still get lovely blue skies. If the weather was bad and the flight had to be cancelled, you can either reschedule of get a full refund. We recommend booking a flight on the first day of your trip, this means you can reschedule if necessary.

Comment by: Shelley - Everything Travel Group on 8th Jul 19 at 20:22

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The flight to Milford and back to Queenstown? How long does the flight take? How long does the voyage take? A few hours after the departure from Queenstown and back?
Thank you

Comments

You will enjoy a 40 minute flight to Milford Sound. Followed by a 2 hour scenic cruise and then a 40 minute return flight back to Queenstown via the Milford Track & Sutherland Falls. So you would need to allow 4 hours for this trip.

Comment by: Shelley - Everything Travel Group on 18th Feb 19 at 19:08

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Hi
We have a 10 months old baby with us. Can he goes on the plane?

Comments

Your baby can travel with you and for free! Infants under 10 kg go for free if they sit on their parents lap.

Comment by: Shelley - Everything Travel Group on 29th Jan 19 at 07:42

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How many people can fit into the plane? we have 5 people in the group so we would like to travel together

Comments

Most of the Milford Sound Scenic Flight planes that fly to Milford from Queenstown are 12 seaters but even the smallest planes seat 6 passengers.

Comment by: Everything Travel Group (Callum) on 6th Jan 19 at 10:05

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my son is 4 will he still be free?

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Hi Soweeta, He wouldn't be I'm afraid. 3 and under is the infant rate, free of charge and 4 and over is the child rate

Comment by: The Everything Travel Group (Sally) on 22nd May 18 at 09:56

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If you book the 9am time from Queenstown what time would you return to Queenstown? I'm trying to figure out flights back to Auckland.

Thank you

Comments

Hi David! This activity takes around 4 hours, so you should be back by 1pm.

Comment by: The Everything Travel Group (Sally) on 30th Jan 18 at 07:12

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Can I get this in gift certificate form

Comments

Hi Kai, what a great gift idea! Absolutely, you just need to go to book now then tick the box that says 'I want this to be an open dated Gift Voucher'

Comment by: The Everything Travel Group (Sally) on 2nd Jan 18 at 14:40

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Is there an option I can fly with partner to Milford Sound, then take the cruise but return back on the next day to Queenstown, rather than returning to Queenstown on the same day?

Comments

Heya, Unfortunately not with this option they can only fly you there and back in one day.

Comment by: Alicia - Everything Queenstown on 29th Dec 17 at 08:05

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Can I get this in a gift card form?

Comments

Heya, Yes just click book now and then check the boz that says 'i want this to be an open dated gift voucher'

Comment by: Alicia - Everything Queenstown on 20th Dec 17 at 14:52

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I use a wheelchair and would like to take this tour . Would there be any problems?

Comments

Hi Ellen, that's not a problem at all, we can certainly accommodate you in a wheelchair on the Milford Fly Cruise Fly. Whilst the pilot will help you in and out of the plane it is also easier if you are travelling with someone else who can also assist you.

Comment by: Everything Travel Group (Belinda) on 27th Nov 17 at 17:58

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Hi. If booking a flight to Milford Sound and it is canceled because of weather, can it automatically be rescheduled for the the next day or changed to a bus tour instead? Thanks

Comments

Hey Hope. Yes in the unfortunate situation of weather preventing a flight you will have options to either re-book for another day, book something else or receive a full refund. We recommend you book your flight for the beginning of your time here so that you have time after to reschedule if need be.

Comment by: Alicia - Everything Queenstown on 2nd Oct 17 at 11:27

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I like to know where is the terminal for catching this flight. Is it near the international airport at Queenstown? Is there a possibility of leaving our baggage at your flight office as we are catching a flight to Christchurch approximately 3.5 hours aftet touching down from the Milford Sound Flight. How much time will the whole fly cruise fly option take if we leave at 8am in Nov. Do we come back around 1245pm? Is the cancellation or delay rarer in Nov? Thks

Comments

Hey Phyllis, The flights do leave from the main Queenstown airport, just a different hangar. You can leave your baggage at their office ready to catch your flight on your return. You will return about 12pm -ish. The weather is unpredictable so we cannot say for sure but generally it is better weather in November. You will receive a full refund though if the flight cant go ahead due to weather!

Comment by: Alicia - Everything Queenstown on 20th Aug 17 at 11:49

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Hi

We are looking at flying to Milford Sound instead of driving our RV from Queenstown.

Do you have an option to fly, cruise, and kayak? We could fly back or take a bus back

Comments

Heya, Unfortunately we dont have the option for flight,cruise, kayak. We only have flight and cruise as one package there and back! There are cruise and kayak options but they come with coach or self drive options.

Comment by: Alicia - Everything New Zealand on 20th Aug 17 at 11:00

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Hi there do you take AMEX ? Also is there a weight limit like the helicopter heli hikes ? Thanks

Comments

Yes we do take Amex payments via our website and we do not charge credit card fees. There is no individual weight limit in the planes that fly to Milford. We always recommend booking for one of your first days in Queenstown so that if the weather is no good for flying you can then rescheduled to another day, or receive a full refund.

Comment by: Everything Travel Group (Callum) on 22nd May 17 at 09:16

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can an open ticket..s be purchased as a gift and dates set later when suitable?

Comments

Yes you can certainly book an open dated ticket for the Milford Flight and Cruise from Queenstown, or for any other tour or activity listed on our website. Simply go to the Book Now button and then select "I want this to be an open dated ticket" and follow the prompts. We will then email you a gift voucher that can be redeemed at a later date via our website.

Comment by: Everything Travel Group (Callum) on 15th May 17 at 10:44

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what is the flight distance from queenstown to milford sound airport

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The flight time from Queenstown airport to Milford Sound airport is about 45 minutes. It's only about 70km by air but about 300km if you drive or take the coach.

Comment by: Everything Travel Group (Callum) on 5th Sep 16 at 15:38

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Hi there-my brother and I plan to arrive in ZQN on may 17th at 945 am from CHC.If the weather is good is it possible to take the fly-cruise fly to Milford sound on that day directly from the airport?What time would we be back in Queenstown?

Comments

Yes you can do the Milford Sounds Scenic Flight and Cruise directly from the airport once you have landed, there is a check in desk located inside the airport terminal.

Comment by: Everything Travel Group (Alex Roberts) on 19th Jan 16 at 12:07

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we are living in turner heights townhouses. is there a pickup service from this location. if we book the milford flight MSSF from queenstown

Comments

Yes, if you book the Milford Sound flight and cruise from Queenstown then you will be picked up from your accommodation in Queenstown. There is a pick up service from Turner Heights and most other hotels and apartments in town.

Comment by: Everything Travel Group (Callum) on 29th Dec 15 at 00:16

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How far ahead do you have to book in advance for a booking of a flight to Milford boat trip and return flight to Queenstown.
What would the cost be for four adults and two children aged 5 years old
we arrive in Queenstown Monday the 17th of August
Cheers Adrian

Comments

Best to book now as the Milford Sound flights from Queenstown do book up well in advance. Given Milford flights are weather dependent and can get cancelled due to high winds or rain, we recommend booking this flight for one of your first days in Queenstown so that if the weather is no good for flying you can reschedule to another day. If your flight does not go ahead and you can't reschedule you will of course get a full refund.

The price is $470 per adult or if you book the first flight of the day at 9am the cost is $450 per adult. Kids from 4-14 years cost $265 each. We do recommend booking the 9am flight as this is often the calmest time of the day for weather and there are less people in Milford which makes for a nicer experience.

Comment by: Everything Travel Group (Callum) on 16th Aug 15 at 11:35

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Taking an 8:00 a.m. flight, when would the picnic lunch be provided? Can we be picked up at lodging in Queenstown? When is hotel name provided?

Comments

You are given your picnic lunch when you board the plane to Milford Sound from Queenstown so you are welcome to eat it whenever you like but most people eat in on board the boat. You will be picked up from your hotel in town. When you get to the Check Out page on our website you can input where you are staying in Queenstown. Once you book online we will email your booking confirmation straight back to you.

Comment by: Everything Travel Group (Callum) on 17th Jun 15 at 15:27

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My husband and i are keen to do the flight cruise,
from Queenstown but I am not a great traveler! I am fine flying on a commercial airline - but small planes - might be very bumpy? Same with boat travel - I am fine if not rough waters. We would book January 14 or 15. I can take travel sickness tablets - but want to enjoy it as well!
How rough does it get - both air and sea?

Comments

Hi Yvonne. I am just like you and can get travel sickness from boats especially but have never got sick doing the Milford flight & cruise (I have done this at least a dozen times). The small plane only flies in good weather so it wont be that bumpy and the boat travels inside Milford Sound which is protected from the open ocean so it should not be bumpy at all. As the flight is weather dependent I do recommend booking for one of your first days in Queenstown so that if the weather is no good for flying you can reschedule to another day (or receive a full refund). It is a busy time of year so I would recommend booking asap. The views from the plane especially are absolutely spectacular!!

Comment by: Everything Travel Group (Callum) on 10th Dec 14 at 09:53

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How do I make a review. I could find no place to write a review. Please advise

Comments

Hi George. The reviews on our website are controlled by an independent third party review site called Feefo. They only allow people who have experienced the specific activity to review it and the only way they can be assured that someone has actually experienced the activity is if they have booked it via our website. Everyone that books an activity with us will receive an email request from Feefo after they have done the respective activity asking them to review it.

Unlike other review sites, this system eliminates false reviews from customers who have never experienced activity and also rival companies publishing unsubstantiated negative comments about their competitors.

If you have experienced the Milford Flight & Cruise with Milford Sound Scenic Flights then you are welcome to publish a review on Trip Advisor or you can contact Milford Sound Scenic Flights in Queenstown direct.

Comment by: Everything Travel Group (Callum) on 12th Dec 13 at 10:23

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Hello
I would like to know between the heli/cruise/fly and the fly/cruise/fly which one gets you a better view on the heli/flight and does the heli stop in the mountains on the way there/back before it gets to Milford sound?

Thank you

Comments

Hi Nathan,

Both are very good options, however I feel you get a better view from mixing it up between the Helicopter and the plane. The Helicopter will get you in closer to some of the scenery and also weather permitting a landing in the mountains.

I would go with the Fly, Cruise, Heli option as I think it's a nice combination.

Thanks, Nigel

Comment by: Everything Travel Group (Nigel) on 24th Nov 13 at 11:53

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My wife has some walking issues - no long distances and long stairs must be avoided if and when possible. How do we get from the flight to the boat (walking, driving?) and then how do we get back to the plane? We have taken helicopter tours, so she can get in and out of the plane with some small assistance. I'd like to book, but would like your advice (looking at Sept 24th) from Queeenstown. Look forward to your response.

Comments

Hi Gene, there is a shuttle that will take you from the plane to the boat so there is very minimal walking and again the shuttle will take you back to the plane. There are no big stairs or anything to get on the boat so I believe your wife will be fine with this excursion.

Comment by: Everything Travel Group on 20th May 13 at 13:15

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There will be six of us visiting Queenstown in October this year and we are considering a fly/Cruise to Milford Sound. Please advise the number of seats in plane. I assume we would all fit in the plane. Are there any discounts for a booking for 6 people?
Regards

Comments

Hi Alan

Good news, with Milford Sound Scenic Flights the planes can hold up to 9 people so we can certainly arrange for the 6 of you to fly together in the same plane.

Comment by: Everything Travel Group (Kris) on 28th Apr 13 at 09:39

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We are a group of 7 adults looking at the Milford fly/cruise for the coming 24 or 27 December. Age range from mid seventies to late 30s with one mobility restricted in a motorised scooter type chair and all otherwise able bodied. Is the fly/cruise a suitable and available excursion for us from our Queenstown hotel on the above dates? If so what times, morning preferred.

Comments

Hi Andrew. I would highly recommend booking the Milford Sound flight & cruise on the 24th December as the flight is weather dependent and if it gets cancelled then you can reschedule to another date or get a full refund. I also recommend booking for the 8am flight as the weather is often better first thing in the morning, there are less people in Milford Sound and you will save $20 per person at the 'off peak' rate. The motorized scooter will not be able to come on the plane but there is a wheel chair available in Milford Sound that we can arrange for you. All 7 of you will be in the same plane. This is a busy time of year and flights do get booked out so I highly recommend booking sooner rather than later. You can all book together at the one time using the one credit card or if its better for you then everyone can book and pay separately via our website. Just make sure everyone mentions in the 'additional information' field in the booking page that you are all part of the one group so we can arrange for you to travel together. 

Comment by: Everything Travel Group (Callum) on 5th Dec 12 at 16:44

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Is it free pick up from wan aka ?

Comments

Hi Nicole, pick up is only available from Queenstown accommodation for the Milford Sound Flight & Cruise. If you are coming from Wanaka you will need to get your own way to Queenstown.

Comment by: Everything Travel Group (Belinda) on 23rd Jul 12 at 11:11

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Hi, We have a group of 9 people traveling together and would like to know if we can all fly on the one plane. I was also wondering if there is a possibility of a discount for a group booking.
Look forward to hearing from you at your earliest convenience. Kind Regards

Comments

Hi Leeanne, yes with the fly cruise fly all 9 of you would be able to go in the one plane. The planes can take a maximum of 9 passengers.

Comment by: Everything Travel Group on 19th Jul 12 at 11:19

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Hello, I am trying to work out a way to go on a Milford sound flight and cruise as well as a Nomad Safari 4WD tour on the same day. Their tour departs in QUEENSTOWN at 1:30pm.

Instead of dropping us off at our accommodation, I think your website said that's what you do, could you drop us off where the 4WD tours depart from?

Otherwise can you think of another way we could do both tours? Do you ever leave at 8am in Winter?

Thanks,
Jade

Comments

Hi Jade, it is possible to do but you will be cutting it fine if the flight back is delayed for any reason. Generally, the flight gets back from Milford about 12.50/1pm and they would then be able to drop you at the Nomad Safaris shop for the 1.30pm 4wd tour. 

Comment by: Everything Travel Group (Belinda) on 25th May 12 at 11:52

Can we fly down to Milford, stay a couple of days and fly back with you, if so what would be the cost for two, cheers John

Comment by: John on 21st Mar 13 at 10:27

Hi John, yes that is an option, you can fly over to Milford stay a couple of days and then fly back however please be aware that your return flight can't be guaranteed at the time of booking as it is weather dependent so although you may be able to fly in, if the weather is no good on the date that you plan to fly out then you are best to have a coach booked as well as a back up. The cost to fly over and back on separate days to Milford is $380 per person each way.

Comment by: Everything Travel Group (Belinda) on 25th Mar 13 at 15:38

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Can you take children under 4yrs on plane and boat.

Comments

Hi Brett. Yes you can take children under 4 years on the Milford Flight and Cruise. They are free of charge but must be small enough to be  able to sit on  your lap.

Comment by: Everything Travel Group (Belinda) on 19th Mar 12 at 14:39

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Hi what type of aircraft is used for these flights? Are any single engine only?
Thanks

Comments

Hi Veronica, Milford Scenic Scenic Flights have 7 britten twin engine aircrafts and 2 cesnar 207 single engine aircrafts that they operate over to Milford.

Comment by: Everything Travel Group (Belinda) on 8th Mar 12 at 11:02

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Is it possible to alter the last flight on the Milford fly cruise fly tour, so that we have more time to have a look around, rather than leaving immediately after the cruise?

Comments

Hi Kate, unfortunately due to a tight schedule there is no time to have a look around Milford after your cruise before your flight back to Queenstown. To be honest you will have seen the best there is to see of Milford from your flight and cruise and there isn't much to see in the small township.

Comment by: Everything Travel Group (Belinda) on 9th Feb 12 at 13:16

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What happens if my Milford Flight is cancelled due to bad weather?

Comments

Hi Tessa, if your Milford Sound Scenic Flight is cancelled due to bad weather you have the option of either rescheduling for another day or receiving a full refund.

Comment by: Everything Travel Group (Belinda) on 2nd Feb 12 at 11:03

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