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Heli Ice Climbing - Franz Josef Glacier Guides Franz Josef

Franz Josef Heli Ice Climbing

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Service rating:

I booked heli ice climbing at franz joseph glacier as a birthday present for my partner. however 1day before i called the glacier guides and they cancelled, due to not enough participants. they said that it's actually hardly ever booked by somebody, so why was it still offered? and why have we not been informed pro-actively that the tour cannot take place? we would have planned our driving tour differently if we would hv known little earlier

Product rating:

it didn't take place.

Reviewed 01-Jan-2015

Reply from Everything Travel Group

Thanks for your comments and I'm so sorry to hear that the ice climbing did not go ahead. That must have been really disappointing for you. We were not aware at the time of the booking that it was not confirmed as this was not relayed to us by Franz Josef Glacier Guides.

The glaciers have changed a lot over the last few years with the melting ice so many of the trips have ceased operating or have changed to an alternative. We used to sell a lot of the straight up ice climbing (with no helicopter flight) but that stopped running a little while ago due to the changing ice conditions so the Glacier Guides started offering the heli ice climbing as an option. Thank you so much for the feedback, I have now deactivated the listing.

Once again, I sincerely apologise for the inconvenience and disruption this has caused.

Kind regards,
Callum Goodall
Everything Travel Group

Posted 01-Jan-2015

Reply from Everything Travel Group

thanks a lot for your quick reaction and reply. even though we could not do the activity i would like to mention that i am positively surprised about the good and fast service from "everything new zealand" and would mention this to anyone as a positive feedback.

thanks again for your help

b/rgds,
Katharina

Posted 04-Jan-2015

Latest Questions about Heli Ice Climbing - Franz Josef Glacier Guides (Franz Josef)

Hi,

I am interesting in ice hiking at either Franz Josef or Fox Glacier in On 8 Jan 2023 but understand that tour may not be operational?

Can you advise me some options that willl get me on the ice and some ice walking?

Regards, SQ

Comments

Thanks for your question about the Heli Ice Climbing on the west coast in Franz joseph Glacier! This tour will be up and running from December 1st 2022 and are accepting bookings for the entire summer season.

Comment by: Kalena- ETG on 25th Sep 22 at 17:55

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Who is the operator for this service please?

Comments

Thank you so much for your enquiry. The operator of the Heli Ice Climbing trip is called Franz Josef Glacier Guides.

Comment by: Everything New Zealand on 11th Jan 22 at 17:12

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Hi - how long is the helicopter flight on the ice climb please? Is it a tour as such I.e. pointing things out or just a means to getting to a place. How big are the climbs please? What are the group sizes? What is the weather like currently, have the trips been running? Thanks

Comments

Heya, The flight will be 10 mins each way approx. I would describe it as more of a transport to the location but the pilot does sometimes point out some of their favourite things and the journey is fantastic! There is a max of 1 guide to every four guests. The trips have been running and the weather has been great!

Comment by: Alicia - Everything New Zealand on 8th Aug 18 at 16:59

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