Dolphin Swim - Akaroa Harbour Christchurch
Dolphin Swim Akaroa
All prices shown in NZD$.
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Service rating:
It was easy to book and straightforward. On arrival at the Antarctic Centre, there was some difficulty locating our booking.
Product rating:
This was cancelled because of bad weather
Reply from Everything Travel Group
Thank you so much for your feedback. We are sorry to hear that your dolphin swim was cancelled due to bad weather. Unfortunately, the weather is something that is out of our control and we will always put the safety of our customers first. We would greatly appreciate it if you could reconsider your 1-star rating. Especially for small businesses like us, negative ratings can have a strong impact. We wish you a Happy Easter! :)
Service rating:
The ethical and conservation emphasis, the quality of the experience with the dolphins, the boatmanship, and the interactions with the staff – all were of the highest order and I thoroughly and unreservedly recommend this activity and this company. I am still buzzing and glowing with joy several days afterwards!
Product rating:
Few other organised wildlife experiences have afforded me greater joy than this trip. I'll be doing it again I think!
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in New Zealand! All the best & stay safe!
Service rating:
Great guides friendly and informative. A fantastic experience start to finish
Product rating:
Because they were great
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in New Zealand! All the best & stay safe!
Service rating:
My booking was unfortunately cancelled on a few occasions due to weather conditions however they made is very easy to reload my voucher and book again. 10/10 !!!!
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I had an amazing experience!!! Check out my youtube video of it: https://www.youtube.com/watch?v=XaHpFhvcqgA
Service rating:
I booked dolphin swimming with your platform and my card was charged. Next day, I received email that they don’t have availability. Now I’m still waiting on my money return and lost one day in searching for a tour company and proper booking platform. Don’t recommend neither.
Product rating:
I booked it online, my credit card got charged and then, one day later, I got email that they don’t have availability. Why do you offer a tour online as available (there were many spots unavailable) and charge credit card if there is no up to date status? Don’t recommend. Now few days later I still don’t have my money back.
Service rating:
Fantastic experience with the dolphins, the team was enthusiastic and the wetsuit was perfect (the water almost didn't feel so cold !) A great experience overall, I would do it again if I come back
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Service rating:
We had to cancel our booking at the very last minute and nothing was a problem.
Such great service very highly recommend them
Product rating:
not really applicable we had to cancel
our cruise was cancelled at the last minute
Service rating:
Booking was super-easy and all information sent to me was detailed with all necessary info. My bookings were seamless and the check-in process upon arrival was easy! One of our excursions had to be cancelled because of storm damage to the area, but the team contacted me well in advance to inform me of the situation and offered to book another activity or issue a full refund. Because of scheduling constraints, we opted for the refund and it was issued asap with zero complications. The staff members that contacted me were incredibly friendly and easy to work with - thanks Alicia and Sally!
Product rating:
Experience was well organized, informative and the staff (Libby & Kate) couldn't have been friendlier! Views are amazing - we got to see more than I anticipated while searching for the dolphin pods. When we found one, there was a baby dolphin which was magical! Unfortunately we couldn't get in the water with them because of this, so a partial refund was issued. Nonetheless, just seeing them was an experience itself! Loved every minute of it - and we still got to hop into the water once at a safe distance before finally returning.
Service rating:
Excellent service. Very quick to respond to queries.
Product rating:
Unfortunately cancelled due to adverse weather conditions.
Service rating:
Great service
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Had a great time with the dolphins :o)
Service rating:
Service was great
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This tour was excellent. The service was great and the guides were excellent. I would definitely recommend it to anyone.
Service rating:
Belinda Stewart was contacted by email by me at such short notice and she made it happen for us. Even when I had another person to add to the booking everything was done so quickly and so efficiently. I only wish I had more things to book through you guys.
Product rating:
Weather was not the best. But the people involved were all very good. It was a really good experience even though my son did throw up hahaha.
Service rating:
easy booking
Product rating:
unfortunately we did not swim with the dolphins no fault of the companys just they were not around so just beware that its not guarantied..
Service rating:
quick response and accurate information
Product rating:
we were extremely lucky to swim with 6 dolphins. This was one of the most memorable things I have done. Great guides too
Latest Questions about Dolphin Swim - Akaroa Harbour (Christchurch)
Do we have to be vaccinated or can we provide a negative test instead? I'd like to buy a dolphin swim for my daughters Christmas present and my son and I will come along and watch. How much would this be please?
Comments
Thank you for your question about the Dolphin Swim in Akaroa. (at the time of writing) Unfortunately, under the current traffic light system and in order for the company to operate they require all passengers to have a valid ' My Vaccine Pass' when checking in. Children under 12 years old are exempt.
Hi my husband and I would like to book the dolphin swimming trip at 1.30 on 30 December (and bring our 9 month old baby on the boat). The black cat website says that they are full for this trip but your website still has some availability.
Could you confirm there is still space please?
Hi, my daughter will be 2 years old when she goes on this trip. can she board the cruise?
Comments
Children under 5 years old are free to go on this trip but can only watch.
Hi,
My daughter is 7 and a great swimmer, she would like to swim as well. I would be swimming with her as well so she wouldn't be alone. Would she be able to? Thanks!
Comments
Unfortunately although your daughter is a great swimmer there is a minimum age of 8 years old, therefore she would be unable to swim. She would however be able to watch the dolphins from on board the boat.
Hi is it possible to buy two tickets in gift certificate form, as I want to give it to two people for Christmas?
Comments
Hi Wendi, absolutely- what a great gift idea. You just need to click 'Book Now' and tick book as an open dated gift voucher
We are visiting in December and I will be 26 weeks pregnant, just wondering if ill still be able to do the dolphin swimming? Ive done it before and loved it. I will be an average size 12 by then.
Thanks
Comments
Hi Rachel, you should be able to participate no problem, unless conditions are particularly rough
Hi,
Are there washroom facilities on board your boats?
Thanks,
Andrea
Comments
Heya, There are small toilets aboard the boats and full shower, changing room and locker facilities on the wharf (on land when you get back).
Hi - Wondering about public transport from Christchurch to Akaroa. Is there a transfer available or is it best to hop on a bus?
Comments
Hi Claire, The Akaroa Shuttle departs from the main wharf daily, there is also the French Connection shuttle however i am not sure if that is operating at the moment. You can find details of them on their sites: www.akaroashuttle.co.nz www.akaroabus.co.nz Kind regards, Alicia
is this activity suitabl even around winter (june /juuly)
Comments
Dolphin swim tours from Akaroa are available daily all year, even during the colder winter months of the middle of the year. You are given thick wetsuits to wear and once you are in the water and moving around the colder water is not usually an issue for most people.
What is your cancellation policy?
Comments
For all the activities and tours listed on our website we require at least 48 hours notice for cancellation and changes.
What time is one most likely to see dolphins in early November--morning, afternoon or doesn't matter?
Comments
There is a resident pod of dolphins in Akaroa so it doesn't really matter what time of day. Often the weather is better (less windy) in the morning so I'd recommend booking for then if you want the best conditions.
how good a swimmer do you need to be to do the swim
Comments
Hi Ross. You don't have to be an excellent swimmer to go swimming with the dolphins in Akaroa however you do have to be confident enough to be in the open water without hanging on to anything. The wetsuits are very thick so they act as a buoyancy aid so you can't sink with them on. There is also additional buoyancy aids such as float boards and noodles which you can use in the water. As long as you feel comfortable enough swimming a short distance away from the boat then you will be fine. Please be aware there are no guides in the water and instead they are keeping watch from the boat. When were you thinking of booking for?
I am arriving on a cruise ship docking at Akaroa how do I get to the pick up place for the dophin swim?
Does the same boat take watchers only?
Comments
Hi Kris. Yes, the Akaroa dolphin swim and dolphin watch are both on the same boat that departs from the Akaroa wharf where I believe all the cruise ships dock or if the ships are too big to dock then you will get a tender craft in to the wharf from the boat that will be moored out in the harbour.
rating
93% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are happy to hear that you had an amazing time at the Antarctic Centre. We hope to see you here again soon. All the best!
Posted 12-Oct-2021