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Heli Ice Climbing - Glacier Guides Franz Josef

Reviews (1)

Important note: As we get back towards a new normal, most operators have resumed activity in line with all the necessary Covid 19 health & safety procedures set out by respective authorities. However, some are still not operating full schedules and we are working closely with our partners to update the availability as soon as possible. We do ask for, and appreciate, your patience with any modified operations under the circumstances. If you have any questions about an existing booking, or you are looking to discover the best options to travel your own country then please contact us.

All prices shown in NZD$.

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Service rating:

I booked heli ice climbing at franz joseph glacier as a birthday present for my partner. however 1day before i called the glacier guides and they cancelled, due to not enough participants. they said that it's actually hardly ever booked by somebody, so why was it still offered? and why have we not been informed pro-actively that the tour cannot take place? we would have planned our driving tour differently if we would hv known little earlier

Product rating:

it didn't take place.

Reviewed 01-Jan-2015

Reply from Everything Travel Group

Thanks for your comments and I'm so sorry to hear that the ice climbing did not go ahead. That must have been really disappointing for you. We were not aware at the time of the booking that it was not confirmed as this was not relayed to us by Franz Josef Glacier Guides.

The glaciers have changed a lot over the last few years with the melting ice so many of the trips have ceased operating or have changed to an alternative. We used to sell a lot of the straight up ice climbing (with no helicopter flight) but that stopped running a little while ago due to the changing ice conditions so the Glacier Guides started offering the heli ice climbing as an option. Thank you so much for the feedback, I have now deactivated the listing.

Once again, I sincerely apologise for the inconvenience and disruption this has caused.

Kind regards,
Callum Goodall
Everything Travel Group

Posted 01-Jan-2015

Reply from Everything Travel Group

thanks a lot for your quick reaction and reply. even though we could not do the activity i would like to mention that i am positively surprised about the good and fast service from "everything new zealand" and would mention this to anyone as a positive feedback.

thanks again for your help

b/rgds,
Katharina

Posted 04-Jan-2015

Latest Questions about Heli Ice Climbing - Glacier Guides (Franz Josef)

Hi - how long is the helicopter flight on the ice climb please? Is it a tour as such I.e. pointing things out or just a means to getting to a place. How big are the climbs please? What are the group sizes? What is the weather like currently, have the trips been running? Thanks

Comments

Heya, The flight will be 10 mins each way approx. I would describe it as more of a transport to the location but the pilot does sometimes point out some of their favourite things and the journey is fantastic! There is a max of 1 guide to every four guests. The trips have been running and the weather has been great!

Comment by: Alicia - Everything New Zealand on 8th Aug 18 at 16:59

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