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Hot Pools - Onsen Queenstown
Hot Pools - Onsen
Relaxing in an Onsen Hot Pool as your cares melt away is all the more sublime when you have unmitigated views of Queenstown’s breathtaking scenery at the same time.
Soak in the stunning views and breathe in the crisp mountain air while your body is immersed in the healing waters, invigorating massage and stimulating warmth of the private pools.
All Onsen Hot Pools are situated in private bathing rooms lined with fragrant cedar, each equipped with its own changing area and shower. All rooms offer scenic views of majestic mountains.
When you’ve gotten used to your surroundings, the front wall and roof can be retracted by pressing a button, enabling you to turn your soak into a sublime al fresco experience. When night falls, the lights can be dimmed, enabling you to view a symphony of stars overhead. Should you wish to close the room again, just press the button once more. You also have the option of leaving the wall and roof in their original positions while enjoying the scenery through the gaping picture windows.
Up to four adults can be accommodated in each room. This is an ideal activity for individuals, families and couples. Bookings can be made in blocks of one hour.
Evening pools (after sunset) include a lantern package where you will be surrounded by the ethereal glow of burning lanterns as you gaze up at the night sky to see the southern constellations floating in the inky blackness above. This is a sublime experience to be shared with a very special someone.
Indulge in the ultimate treat by adding a little extra to your Onsen hot pool to make the experience extra special! Choose between a complimentary glass of red or white Gibbston Valley wine or a glass of Gibbston Valley Methode Traditionelle. If you would prefer a beer then there is a selection of local ales to choose from as well as a non-alcoholic option. Enjoy a delicious NZ snack as well. Choose from a Whittakers chocolate bar, Kapiti ice cream or Proper hand cooked crisps. Your Tandeki pack comes complete with an aromatherapy burner to lightly scent the air as you enjoy your soak.
- Courtesy coach pick up from central Queenstown or self drive (10mins from town)
- 1 hour private spa with stunning views
- Retractable roof
- Return transport to Queenstown
- Lantern package (evening pools after sunset only)
- Tandeki (optional extra)
- Allow 2 hours (includes a 1 hour private spa & return transfers from Queenstown)
- Every hour (open from 11am - 10pm 7 days)
- Pick up is from outside The Station building on Camp street or self drive to Arthur's Point (10 mins from town)
- Operates daily all year
- Queenstown's only public hot pools
- Always clean, pure alpine water
- Six private pool rooms with shower & changing area
- Rooms feature retracting roof for indoor / outdoor experience
- Free hourly shuttle-bus from central Queenstown
- Open 7 days a week, 11 hours a day, from 11am to 10pm
- Private, peaceful, natural surroundings
- Amazing views – regardless of indoor / outdoor choice
- Up to 4 adults can fit comfortably in each spa, ideal for individuals, couples or families
- Water temperature can be adjusted to suit
- Child rates apply 5-11yrs (must be accompanied by an adult)
- Children under 5 years of age are not permitted in the pools at any time. Kids aged 5-11 are not permitted in the pools after 5pm
- Pools continually refreshed with new water
- Pools after sunset include a lantern package
Prices & Options
Private Pool Daytime:
- 1 adult NZD$75.00
- 2 adults NZD$95.00
- 3 adults NZD$129.00
- 4 adults NZD$152.00
Private Pool Evening inc Lanterns:
- 1 adult NZD$95.00
- 2 adults NZD$119.00
- 3 adults NZD$153.00
- 4 adults NZD$176.00
- child (5-11yrs) NZD$17.50
- tandeki (per person) NZD$12.50
Genuine Customer Reviews powered by
Service rating: good
Staff were courteous, discreet and helpful. The whole process including pick up and return after the spa was streamlined and low key - and helped us enjoy ourselves.
Service rating: excellent
I cannot get over the beauty of Queenstown but on seen hot pools was the highlight of my trip and I even did the Milford sound tour. The hot pools were incredible, so beyond relaxing and romantic. Luckily we got a night where the sky's were clear and you could see the stars perfectly, over looking the mountains. We also got the package which included your choice of beverage (alcohol) and snacks... there definitely wasn't enough wine but the view and the hot tub made up for it. Seriously everyone needs to do this!!!! So worth it in every way
Product rating: excellent
I thought it just wrote a review for this, which was very thoughtout but apparently that wasn't for the hot pools.. SO, long story short, onsen hot pools is a MUST in Queenstown, so romantic and relaxing. Nothing short of amazing. You can get a package which includes alcohol but they're very small glasses...but the view of the mountains and the river bed below and then when night hits and the stars come out it is just... I don't even have the words for it. Amazing
Service rating: bad
The staff member isn't really helpful on booking onsen hot pool for us. They've offered us a tuesday night 8pm and the slot has been taken by others the moment we ve replied. They did offered other time slot as an alternative, however it didn't work out for us. As a result, I've booked another time with onsen directly which I didn't got offered by everything. No extra miles whatsoever.
Service rating: excellent
Great collection of activities and reasonable prices
Product rating: good
It was probably too hot, but a pretty awesome experience. The indulgence pack was a bit of a rip off given the candles were fake and just plastic.
Service rating: excellent
Great organisation and easy to book
Product rating: excellent
Love the pools will be back next time
Everything Travel Group Review
By far the key to this gem is the location. Onsen Hot Pools are perched right on top of Arthurs Point overlooking the Shotover River and a number of mountain ranges. The operation is very professional and facilities are in great condition. There are all sorts of 'add ons' you can select and once in the hot pool you press a button and a huge garage style door opens up and you are half inside and half outside with the most amazing view, hot water and cool crisp air. Would do this again and again, it's great value for money and the perfect pre/post dinner wind down.
Suggestions: There is a button beside the hot pool where you control the bubbles which says "Cold Water NOTE comes from above" make sure you press this very funny! Also they are very busy after 5pm during the WInter as the Ski bunnies come off the mountain, so book in advance if possible.
Value for Money
Latest Questions about Hot Pools - Onsen (Queenstown)
we are taking our 2yo to Queenstown and really want to check out Onsen hot pool. Do you have child minding there? We are happy to pay for it during the spa/pool time. Thank you. Colleen
Where is the hot spa located?
I will be staying in millbrook. is it near there?
Hi there, would the landscape scenery be visible at all at night? also, if we did the candlelit option, do you think this would make the night sky and scenery any less visible? Thank you :)
Hi, I'm arriving to Queenstown in November, how much anticipation I need to make a reservation for 1 adult?
Can the temperature be adjusted below 100F in the hot pools?
What is the recommended time for the sunset in April 13 this year? Thank you.
Hi Can you please advise if we can do the indulgence package but with candles and make it for around 8 or 9 pm? It would be for our last night in Queenstown on 4 January. If so I will book with you. Please advise thank you
Hi. Can you bring your own wine / drinks to the spa?
Hi there my fiance and I are coming to queenstown next weekend 13th of June and would love to come to the hot pools on the Saturday at night time are all the pools private? ans is one hour sufficient ? as we were looking at around 9pm? as we wouild like to include a couple packages too :) we are staying at scenic suites can we get the courtesy coach to and from ?
We are travelling to Queenstown in December. Would like to try the Night time pool. Which timing should we be looking at? Is it possible to select the night time without the candlelight option?
Hi, just wondering up to what age is considered child?
Hi will this be available between 13th-18th of November?
my self and 2 mates are going to queenstown from 10th september, at this time of year how far in advance to book a spa?
hi gus can u combine 2 options in one visit ...candle light and indulgence ???
Gidday i would like to book in for two adults with the indulgence pack for 105.00 if we bring our one year old is she free? thank you
I was thinking of getting this for my partner,daughter(8years) and I. I was wondering I'm thinking of getting the indulgence pack for my partner and I. Am I able to get something for my daughter like a pamper pack??? But for one not two??
During the night time, if a candle light package is not booked, what kind of lighting should we expect. Can the lights be dimmed?
how far in advance do you recomend booking were going to be in queenstown from this sunday till tuesday
Is it possible to book a pool for 2 hours instead of one please?
how much is the candlelight package deal?
If we stay in Pinewood Lodge, do you provide shuttle service between Pinewood Lodge and Hot Pools?
Like to book late afternoon just before dark what time would you recommend
Hi would 2 adults and 3 children fit in a pool
Is the absoloute maximum 4 adults per tub? We have 5 and would prefer not to have to split up because of one to many.
me and my wife would love to do it after the jet boating. according to your experience,would one hour be enough? or we need two hours? I guess the changing and shower time included in the time as well,
A simple question. Is wearing bathing suits optional, as I take it these are private pools.
Can you please tell me how much the candlelight package is please
Do you accept American Express payments online bookings? I couldn't do it??
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