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Lord of the Rings - Wellington Rover Tours Wellington

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Lord of the Rings - Wellington Rover Tours

from NZD$210.00

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Lord of the Rings - Wellington Rover Tours

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Full Day Tour:

  • adult NZD$210.00
  • child (2-12yrs) NZD$105.00

Half Day Tour:

  • adult NZD$95.00
  • child (2-12yrs) NZD$50.00

Genuine Customer Reviews powered by Feefo

Service rating:

Booked on line with you and you took payment for a dolphin swim on the last day of our holiday only to be contacted the day before to be told there were no places!!!!!!!
Very very disappointing
Better liaison between you and trip providers needed!

Reviewed 21-Mar-2017

Reply from Everything Travel Group

Hi Nigel, 
I can understand your frustration about not being able to go on the dolphin swim. Unfortunately we require operators to manually inform us when their tours are full. When this is done, we update the availability on our site. We hadn't yet heard from the operator that the tour was full when your booking came through a couple of days before your desired date of travel. We always do our absolute best to accommodate last minute bookings but unfortunately it doesn't always happen as we'd like and in your instance we were unable to get you on. Your refund was processed immediately back to your card as requested. We are sorry for the disappointment this caused. We are always looking to find ways of improving the downside of this time lapse between tours filling up and the operators informing us and we will continue to work on this. Thank you for providing us with your feedback. 
Regards 
Belinda Stewart

Posted 21-Mar-2017

Service rating:

I booked everything online. it was easy and received a prompt response. Would use them again

Product rating:

Reviewed 16-Jan-2016

Service rating:

I'm quite happy with the prompt service and special discounts. I'll definitely recommend them!

Product rating:

Reviewed 15-Mar-2013

95%
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95% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.