Freefall Xtreme - Velocity Valley Rotorua

Freefall Xtreme - Velocity Valley

All prices shown in NZD$.

Genuine Customer Reviews powered by Feefo

Service rating:

Freefall Xtreme had no knowledge of our booking and I ended up spending over 1/2 hour trying to sort out before paying again for our son to do the Freefall. I have emailed your company and they have arranged a refund. Not impressed though and wont use this type of service again. Will book directly with the companies involved.

Product rating:

An excellent experience and one our son loved and wants to do again.

Reviewed 29-Apr-2014

Reply from Everything Travel Group

we are pleased to hear you enjoyed your time at Agroventures. As previously communicated this booking was confirmed with Agroventures as soon as it was received by us but unfortunately it was not noted down correctly at Agroventures. It's a shame we were not contacted straight away via the contact details on the activity voucher to avoid you wasting 30 minutes trying to sort it out and paying twice. You should have received the credit by now back on your card. We are sorry for the inconvenience this mishap has caused.

Belinda Nichol
Everything Travel Group.

Posted 29-Apr-2014

93%
rating

93% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.

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