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Kayaking - Kayak, Walk & Cruise Abel Tasman

Kayaking - Kayak, Walk & Cruise

All prices shown in NZD$.

Genuine Customer Reviews powered by Feefo

Service rating:

I attempted to book for the 26th. Instead I got a reservation for the 19 th.
It was too difficult to get the correct date from the person on the chat line
So I cancelled and also had to cancel a flight out of Ayers rock to Sidney. I lost money on this cancellation. The agent did not seem to resolve the difference in the date in a timely fashion
Perhaps I was impatient but he gave me a hard time

Product rating:

Reviewed 18-Aug-2017

Reply from Everything Travel Group

Hey, I am sorry to hear that you had a less than satisfactory experience this time. I completely appreciate that it was frustrating that the date you wanted was no longer available. We tried to offer an alternative date but unfortunately that didn't fit in with your plans this time, and as always with us an immediate full refund was processed. I can only apologise that you felt you had a hard time, our intentions are always to try and provide the smoothest service possible. We hope you had a fab holiday anyway! Hope to hear from you again, we would love to have the chance to change your opinion on us. Warm regards, Alicia. 

Posted 18-Aug-2017

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