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Heli Hike - Franz Helicopter Line Franz Josef

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Heli Hike - Franz Helicopter Line

from NZD$429.00

  • Heli Hike - Franz Helicopter Line image 1
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Heli Hike - Franz Helicopter Line

Prices & Options Currency Converter

Adult: NZD$429.00

Child (8-14yrs): NZD$399.00

Genuine Customer Reviews powered by Feefo

Service rating:   excellent

Brilliant service!

Product rating:   excellent

Amazing experience! Would definitely recommend it!

Reviewed 29-Mar-2017

Service rating:   poor

Didn't give a good comparison on the diff between the diff company operators of the same tour

Product rating:   good

Had the same guides as franz Josef guides but the helicopters were diff.. Although cheaper it doesn't include the goodie bags and free hot spring. So all in all this became more expensive as we paid to go the hot springs. But still a great experience at the glaciers but everything group could have done better in explaining the difference with what the diff companies offer

Reviewed 13-Oct-2015

Reply from Everything Travel Group

Hi Emily. Thanks for taking the time to leave your comments. I'm glad you enjoyed your heli hike trip that we booked for you in Franz Josef and I am assume you had a easy and efficient experience booking your activities via our New Zealand website. There are 2 companies that offer high quality, identical heli hikes in Franz Josef and we do sell both of these. We only actually list high quality activities on our site, so we feel extremely comfortable selling all options to our customers. If we believe a tour operator is not offering a high quality and reasonably priced product then we will not list them on our site. The hike you booked with the Helicopter Line is indeed $10 cheaper than the one offered by Franz Glacier Guides, however as you mentioned you do not get a free hot springs entry. As you booked via our website without first contacting one of our experienced activity consultants, we were unable to recommend the other company as we did not know you were wanting to visit the hot springs. Not every customer that does a heli hike in Franz Josef wants to also visit the hot springs, and some prefer just saving the $10. Had we known this we would certainly have recommended booking you on with Franz Glacier Guides. The Franz Glacier Guides listing on our site does mention that you receive free hot springs entry if you book a heli hike.
That being said, we never like to disappoint one of our customers so I would like to reimburse you for the extra $16 that it cost you to pay for the hot springs entry (after you consider the initial trip was $10 cheaper). If you could please email us we can arrange for your credit card to get refunded this extra cost.
Thanks again for taking the time to leave your feedback and we hope you enjoyed your travels to New Zealand.

Regards
Callum Goodall
Everything Travel

Posted 13-Oct-2015

Service rating:   excellent

The service provided was excellent as everything travel new zealand replied and answered all our enquiries in short time. =)

Product rating:   excellent

This activity is amazing and we enjoyed so much during heli-hike. It is one of our memorable experience in New Zealand. We able to have an eye on the spectacular ice formations. The guided walk amid the ice caves, pinnacles, etc are so professional and safe by the Helicopter Line. we are so lucky that the weather was good on the day of hiking. =)

Reviewed 15-Oct-2014

Service rating:   excellent

The website was easy to use.

Product rating:   excellent

It was an amazing trip! Deb, the tour guide was wonderful and we really enjoyed ourselves.

Reviewed 17-Jun-2014

Service rating:   good

Great experience.

Product rating:   excellent

driver / guide was awesome...

Reviewed 28-Dec-2013

Service rating:   excellent

the service was excellent but too bad due to bad weather.

Product rating:   excellent

too bad the weather condition was not allow us to take off, we need to cancel this and make refund. the staffs was so helpful and nice!

Reviewed 24-Sep-2013

Service rating:   excellent

The guides were pleasant and knowledgeable and they had great driving skills.

Product rating:   excellent

The farm wasn't all that exciting, but the Koala/Wallaby reserve and the Penquin march was fantastic.

Reviewed 14-Jul-2013

Latest Questions about Heli Hike - Franz Helicopter Line (Franz Josef)

what's the typical temps on the glacier in mid Janurary?

Comments

The air temperature in Franz Josef in mid January is usually between 15-20 degrees celcius. It will feel colder on the glacier due to the ice under your feet so we do recommend wearing layers. If you do want to book a heli hike we recommend doing this well in advance as this is the busiest time of year and its often booked up. You can book via the Book Now button and we will email your confirmation straight back.

Comment by: Everything Travel Group (Callum) on 19th Nov 15 at 10:31

1 comment - Post a Comment

Hello do you allow 9 year olds to do your heli hikes as I see the minimum age on your website is 10 years, but other helihike companies' minimum age is 9. We are a family of four, children aged 13 and 9. I am looking for a helihike for Mon 21 Dec. Thank you.

Comments

Apologies for the confusion. Yes you are correct, the minimum age to do the heli hike on Franz Josef Glacier is actually 8 years of age, not 10.

Comment by: Everything Travel Group (Callum) on 12th Nov 15 at 13:37

1 comment - Post a Comment

We have an 8 month old baby with us, are there crèche facilities available at franz Josef if the parents want to do a heli hike tour ?

Comments

Hi Tanya,

Thanks for the email.

There are no creche services in the township, however your Hotel may be able to arrange something.

Comment by: Everything Travel Group (Nigel) on 17th Feb 13 at 17:18

1 comment - Post a Comment

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96% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.