Heli Hike - Franz Josef Helicopter Line Franz Josef
Franz Josef Heli Hike
All prices shown in NZD$.
Genuine Customer Reviews powered by 
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Everything worked out as planned and expected.
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Fantastic hike on the glacier. Well organized.
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We purchased the heli hike in Franz Josef from Everything New Zealand - website is super easy to use and we recieved the confirmation email straight away which was detailed and efficient.
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Okay so it was an incredible experience but to be honest we were ever so slightly underwhelmed by the heli hike - we did think we would be hiking for a little longer, in total we probably only actually did 500 odd steps up the glacier and we expected a proper hike.
The guides were amazing and so informative but a little TOO informative, there was an awful lot of talking and not a lot of 'doing'.
We were pleased we got the discount so paid $430 per person instead of $500 and to be honest I wouldn't say it's worth that price..
Again, amazing experience and a once in a lifetime thing to do but I was just a little gutted I was underwhelmed when I thought it'd be the opposite.
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Join Heli hike through Everything NZ, before we pay, response from online enquiry was really quick, professional and friendly! Highly recommend!
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Gooooooooooooooood price!
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in Franz Josef! All the best & stay safe!
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Everything went off well. Good experience & advise given
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Time on the ice limited. Too many in group.
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excellent
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excellent tour, cheerful staffs
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Brilliant service!
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Amazing experience! Would definitely recommend it!
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Didn't give a good comparison on the diff between the diff company operators of the same tour
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Had the same guides as franz Josef guides but the helicopters were diff.. Although cheaper it doesn't include the goodie bags and free hot spring. So all in all this became more expensive as we paid to go the hot springs. But still a great experience at the glaciers but everything group could have done better in explaining the difference with what the diff companies offer
Reply from Everything Travel Group
Hi Emily. Thanks for taking the time to leave your comments. I'm glad you enjoyed your heli hike trip that we booked for you in Franz Josef and I am assume you had a easy and efficient experience booking your activities via our New Zealand website. There are 2 companies that offer high quality, identical heli hikes in Franz Josef and we do sell both of these. We only actually list high quality activities on our site, so we feel extremely comfortable selling all options to our customers. If we believe a tour operator is not offering a high quality and reasonably priced product then we will not list them on our site. The hike you booked with the Helicopter Line is indeed $10 cheaper than the one offered by Franz Glacier Guides, however as you mentioned you do not get a free hot springs entry. As you booked via our website without first contacting one of our experienced activity consultants, we were unable to recommend the other company as we did not know you were wanting to visit the hot springs. Not every customer that does a heli hike in Franz Josef wants to also visit the hot springs, and some prefer just saving the $10. Had we known this we would certainly have recommended booking you on with Franz Glacier Guides. The Franz Glacier Guides listing on our site does mention that you receive free hot springs entry if you book a heli hike.
That being said, we never like to disappoint one of our customers so I would like to reimburse you for the extra $16 that it cost you to pay for the hot springs entry (after you consider the initial trip was $10 cheaper). If you could please email us we can arrange for your credit card to get refunded this extra cost.
Thanks again for taking the time to leave your feedback and we hope you enjoyed your travels to New Zealand.
Regards
Callum Goodall
Everything Travel
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The service provided was excellent as everything travel new zealand replied and answered all our enquiries in short time. =)
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This activity is amazing and we enjoyed so much during heli-hike. It is one of our memorable experience in New Zealand. We able to have an eye on the spectacular ice formations. The guided walk amid the ice caves, pinnacles, etc are so professional and safe by the Helicopter Line. we are so lucky that the weather was good on the day of hiking. =)
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the service was excellent but too bad due to bad weather.
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too bad the weather condition was not allow us to take off, we need to cancel this and make refund. the staffs was so helpful and nice!
Latest Questions about Heli Hike - Franz Josef Helicopter Line (Franz Josef)
Hi can you advise where the helicopter takes off and lands from and also how long the flight is to the landing on the glacier?
Comments
Thank you so much for your questions about the incredible Franz Joseph Heli hike! The flight departs from just around the corner from the Heli line franz office (on Main Road) and takes about 5 minutes to and from the glacier.
Hey, I would like to do a helihike on the 13. of February and was wondering, which time you would recommend
Hi, I'll be 22 weeks pregnant when in Franz Josef, and I understand most companies don't take pregnant patrons. Do you allow pregnant patrons on your heli hike?
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Heya, Unfortunately no pregnant ladies are allowed on the heli hike for safety reasons.
Hi there I'm trying to find my booking for The Heli Hike for 3 Adulits for Tuesday the 12th of June. Would you have My conformation.
Regards Sharon Rack.
What the maximum height does the helicopter fly?
Hello, I would like to know how difficult the heli hike tour is. I am 60 of reasonable fitness , I have had a knee replacement 18 months ago and i can comfortably do most daily activities . Your thoughts or info please.
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Heya, You will need a reasonable level of fitness and the main thing is that the ground is uneven gravel/mountainous terrain. There is no climbing as such but you do need to be steady on your feet.
what's the typical temps on the glacier in mid Janurary?
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The air temperature in Franz Josef in mid January is usually between 15-20 degrees celcius. It will feel colder on the glacier due to the ice under your feet so we do recommend wearing layers. If you do want to book a heli hike we recommend doing this well in advance as this is the busiest time of year and its often booked up. You can book via the Book Now button and we will email your confirmation straight back.
Hello do you allow 9 year olds to do your heli hikes as I see the minimum age on your website is 10 years, but other helihike companies' minimum age is 9. We are a family of four, children aged 13 and 9. I am looking for a helihike for Mon 21 Dec. Thank you.
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The minimum age for the Franz Josef Glacier Heli Hike with either Franz Josef Glacier Guides or the Helicopter Line is 10 years old.
We have an 8 month old baby with us, are there crèche facilities available at franz Josef if the parents want to do a heli hike tour ?
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Hi Tanya,
Thanks for the email.
There are no creche services in the township, however your Hotel may be able to arrange something.
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93% of new customers that used Everything New Zealand to provide advice and securely book their NZ activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time on your Heli Hike in Franz Josef. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
Posted 22-Oct-2021